You want to make it easier for your customers to transact with you, improve your business efficiency and grow your revenue.
Our platform has been built with three key goals in mind:
To empower your team to work more productively with our user-friendly software.
To deliver you key data and metrics on revenue, attendance, and other performance indicators to make building a more lean and agile operation effortless.
To ensure management of your business is easier and seamless, for the benefit of all your customers and most of all: to make your job easier!
The team at US eDirect has the technology solutions and expertise to make this happen. With 20 years experience in working with government agencies, we understand how the right technology solution can change your business.
Reservations, tickets and permits processed per year
After 7 years in state parks most recently as Chief of Information Systems, I understand the issues that park agencies face in bringing new technology into their business. As Project Manager my aim is to make implementation of our solution as easy as possible.
VP Client Services
My job is to understand our customers' expectations - I work hard to make sure we meet and exceed these. Whether it is in implementation or support, I ensure ongoing engagement with our customers to continuously improve our service delivery.
As a Business Analyst I enjoy working with our customers to make sure that our solution delivers on their requirements. After 12 years in state parks working on the field and in policy and project roles, I understand how important this is for our customers.
VP Business Strategy & Marketing Director Asia-Pacific
The US eDirect solution can solve many day to day challenges for agencies – I saw this for myself as an Executive Director in a large state park agency in Australia. As an enterprise-wide solution, Recreation Dynamics improved transaction times, automated manual processes and our customer satisfaction rating improved well beyond expectations.
VP Technology Services
Making sure our customers have leading edge technology at their service is what my job is all about. Whether it is hosting and architecture, security, system integrations or scalability, my team at US eDirect delivers the highest confidence for our customers.
Patricia de la Vega
Team Lead, Software Development
With expertise in asp.net, MVC, sql server and window applications, I am part of a diverse team of software development expertise that supports the continual development of our product to meet our customer needs.
Lead Business Analyst
As an Application Support Engineer, I get a real sense of achievement in using my expertise to help our customers move to the US eDirect solution. Whether its configuration, testing or updates I work closely with our team of Business Analysts and Project Managers to deliver the best solution for our customers.
VP North America
In my previous role as a State Parks Director I knew the importance of growing revenue and managing costs. I bring that knowledge to my work with our customers to help them improve business operations and customer satisfaction through our innovative technology solutions.
Deputy Project Manager
Delivering our projects on time and on budget is my priority. Our proven project management methodology ensures that all parts of the project come together to successfully deliver our technology solution for our customers.