“In working with the US eDirect team we have been able to make it so much easier for our customers to book our Great Walks in New Zealand - this has substantially improved take up of our Walks and time to process transactions.”
Booking Services Manager
"We do have a great new function, too, on our reservation website. If there is a particular park and a particular weekend you're interested in getting a campsite or a lodging opportunity, if it's all booked up, you can click a 'notify me' function so the system will then notify you when something opens up."
YOUR PARTNERS IN GROWTH
We are committed to providing innovative technology solutions that connect the community with your services around the world.
Our customers’ success is the measure of our success. Over two decades we have helped our customers improve their business operations, improve customer engagement and grow revenue.
We understand parks and recreation. Collectively we have decades of experience working with and in government, and most importantly we have decades of experience in technology implementations.
With a team of over 30 developers we are skilled in leading edge technologies to grow your business and improve efficiencies.
Our team collectively has decades of experience working with and in government. Most importantly, we have decades of experience in developing and implementing technology solutions for government.
We are innovators. We want to understand the problems that face our customers and every year we develop new technology solutions that solve these problems.
Meet some of our team
After 7 years in state parks most recently as Chief of Information Systems, I understand the issues that park agencies face in bringing new technology into their business. As Project Manager my aim is to make implementation of our solution as easy as possible.
VP Client Services
My job is to understand our customers' expectations - I work hard to make sure we meet and exceed these. Whether it is in implementation or support, I ensure ongoing engagement with our customers to continuously improve our service delivery.
As a Business Analyst I enjoy working with our customers to make sure that our solution delivers on their requirements. After 12 years in state parks working on the field and in policy and project roles, I understand how important this is for our customers.
VP Technology Services
Making sure our customers have leading edge technology at their service is what my job is all about. Whether it is hosting and architecture, security, system integrations or scalability, my team at US eDirect delivers the highest confidence for our customers.
Patricia de la Vega
Team Lead, Software Development
With expertise in asp.net, MVC, sql server and window applications, I am part of a diverse team of software development expertise that supports the continual development of our product to meet our customer needs.
Lead Business Analyst
As an Application Support Engineer, I get a real sense of achievement in using my expertise to help our customers move to the US eDirect solution. Whether its configuration, testing or updates I work closely with our team of Business Analysts and Project Managers to deliver the best solution for our customers.
VP North America
In my previous role as a State Parks Director I knew the importance of growing revenue and managing costs. I bring that knowledge to my work with our customers to help them improve business operations and customer satisfaction through our innovative technology solutions.
Deputy Project Manager
Delivering our projects on time and on budget is my priority. Our proven project management methodology ensures that all parts of the project come together to successfully deliver our technology solution for our customers.